Thousands of positive feedbacks guaranty our quality. Once delivered and inspected we then send out a replacement. Any product you return must be in new, unused, resalable condition and in the original packaging. Please ensure that the item you're returning is repackaged with all the hardware, ties, bushings, additional items and documentation that were included when you received it. By purchasing this item you verify that you have read and agree to all of out terms and conditions of sale.